Terms & Conditions

Last updated: October 28, 2026

Welcome to RK Fashions BD. These Terms & Conditions govern your access to and use of our website, rkfashionsbd.com, and your purchases from our online store. By using our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of the website.

1. About Our Store

RK Fashions BD is an online fashion store based in Satkhira, Bangladesh. We offer women’s clothing and related fashion products through our website. Product availability, collections and services may change over time.

2. Eligibility and Website Use

By using this website, you confirm that you are legally able to enter into a purchase agreement or are using the website with the involvement and permission of a parent or legal guardian where required.

You agree not to misuse our website, interfere with its operation, attempt unauthorized access or use our services for unlawful purposes.

3. Product Information

We aim to provide accurate product descriptions, photographs, prices, size information and other details. However, minor colour variations may occur because of lighting, photography and individual screen settings.

Please review the product description and available size information carefully before placing an order. If you have questions about a product, contact us before purchasing.

4. Prices and Product Availability

Product prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated. Prices, promotions and product availability may change without prior notice, subject to applicable law.

We make reasonable efforts to maintain accurate product and pricing information. If an obvious pricing error or stock discrepancy affects your order, we may contact you to explain the issue and discuss an appropriate resolution before proceeding.

5. Orders and Confirmation

When you place an order, you provide a request to purchase the selected products. Order confirmation may be subject to product availability, verification of your contact and delivery details, and other necessary checks.

We may contact you by phone or through the contact details you provide to confirm an order. An order may be declined or cancelled for legitimate reasons, such as unavailable stock, suspected fraud or an incorrect listing, subject to applicable law. If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order, including your name, phone number and delivery address. Please notify us promptly if you discover an error in your order details.

We handle personal information according to our Privacy Policy.

7. Payment and Cash on Delivery

Available payment methods will be shown during checkout or communicated by our team. Cash on Delivery may be offered in eligible locations and is subject to confirmation and courier availability.

For Cash on Delivery orders, you must pay the applicable order amount to the delivery agent when receiving your parcel. For prepaid orders, payment processing is subject to the relevant payment provider’s terms.

8. Delivery

We aim to deliver orders within the estimated time communicated to customers. Delivery times are estimates and may vary because of location, courier availability, weather, public holidays or other circumstances beyond our reasonable control.

Delivery charges, where applicable, will be displayed or communicated during checkout or order confirmation. Please refer to our Delivery Policy for further information.

9. Returns, Exchanges and Refunds

Requests for returns, exchanges or refunds are handled according to our Refund and Returns Policy and applicable law.

If you receive an incorrect, damaged or defective product, please contact us promptly with your order details and supporting photographs or videos where appropriate. Nothing in these terms excludes any consumer rights or remedies that cannot lawfully be excluded.

10. Promotions and Discounts

Promotional offers, discounts and special campaigns may be subject to specific conditions, availability and validity periods. Any additional terms communicated with a promotion will apply alongside these Terms & Conditions, subject to applicable law.

11. Intellectual Property

Website content, including text, graphics, logos, photographs, design elements and other materials, may be owned by RK Fashions BD or used with permission. You may not copy, reproduce, distribute or commercially exploit protected content without appropriate authorization, except as permitted by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including delivery companies, payment providers and external websites. Those services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond our responsibilities under applicable law.

13. Limitation of Liability

We strive to maintain a reliable and secure shopping experience, but we cannot guarantee uninterrupted or error-free website operation at all times.

To the extent permitted by applicable law, RK Fashions BD will not be responsible for losses arising from circumstances beyond our reasonable control. Nothing in these terms limits liability or consumer rights where such limitation is prohibited by law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and handle personal information.

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes to our business, website, services or legal obligations. Updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law.

16. Governing Law

These Terms & Conditions are subject to the applicable laws of Bangladesh. Any dispute will be handled by the appropriate forum or authority in accordance with applicable law.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us:

• Website: rkfashionsbd.com
• Email: rkfashionsbd.support@gmail.com
• Phone: +8801410028228
• Location: Satkhira, Bangladesh

Thank you for shopping with RK Fashions BD.